good for confident users, not for first-timers without patience
I've dealt with support quite a bit while using the WFHI software. Initially, it wasn't very smooth since I had to explain the issue multiple times. The process felt tiring, but towards the end, the communication was effective and clear. I think this support is probably best suited for those who already have a basic understanding or are willing to be patient with some back-and-forth. Newbies might find it somewhat frustrating. The telephonic assistance was helpful once you get past the initial hurdles, and the responses improved with every call. I'd say if you like self-learning and can follow instructions well, the support system here will work for you. If not, it might require more effort and time. Either way, by the end, I felt confident using the features and dialer with the guidance provided, though it took some persistence.