Good for clarity, not so much for beginners
When I first started using the software, some labels felt straightforward enough, but then there were moments when I got stuck trying to understand certain options. The naming convention in the database section seemed clear at first but then turned a bit confusing when I tried to customize views for my workflow. The dialer's buttons mostly made sense, yet a few settings lacked those little hints that could guide a user better. Calling support cleared some confusion, though sometimes their explanations circled around the same terms that were puzzling initially. I feel this setup suits someone who already has a decent grasp of remote workflows but might leave a beginner scratching their head. Onboarding was generally smooth but could use clearer wording here and there, especially around invoicing. Overall, the mix of clarity and ambiguity means it’s fine if you’re somewhat familiar, but not the best if you’re starting from scratch.