Good for beginners but might frustrate experienced users
I went through the training and onboarding with reasonable expectations, aiming to get fully comfortable with the software's features. By the end of it, I felt confident about managing the database and using the dialer tools without assistance. The onboarding modules provided clear directions and practical examples which helped me understand integration with my existing workflow. However, my small reservation is that the training pace felt a bit slow, especially if you're already experienced with similar remote workflow software. I could see that some might find the repetition a bit taxing. The sign-up and invoicing went smoothly, and automatic updates were implemented without disrupting my operations. Telephonic support was available and responsive, which gave me extra comfort. Overall, I feel this product might suit those new to running remote workflows rather well but might not satisfy someone looking for a fast-track or more advanced onboarding path. Personally, it worked fine for me, and I will continue using the software, though I recognize that my positive experience partly depends on my willingness to engage fully with the training offered.