Good for beginners but frustrating if you want to move fast
The training and onboarding here felt quite different from what I'd dealt with before. At first, the sessions seemed well structured, starting with an intro to the basic dashboard and gradually moving into more complex topics like the dialer and the database management. However, I found the pace too slow compared to other platforms I have used. The onboarding felt repetitive and sometimes redundant, which made me impatient. Some features that were touted as easy to use took longer for me to grasp because the instructions weren't very clear beyond the initial steps. That said, I did manage to learn some useful tips, especially about managing contacts in the database. Overall, I think this setup could work well for someone looking for very detailed guidance and who has extra time to dedicate, but for those who’ve used remote workflow software before and want to hit the ground running, this might feel restrictive and unnecessarily prolonged.