good for basics but not for detailed onboarding needs
My expectations were set by the detailed course descriptions online, so I thought the training would prepare me fully for all aspects of using the software. However, the actual onboarding felt somewhat generic and missed several practical points that I was hoping to cover. For example, the way the call dialer integrates with the database was not explained in enough depth, which made the transition frustrating. The step-by-step guides were okay but not very interactive, so I sometimes found myself guessing how to proceed with workflows. On the positive side, the automatic updates did keep the software running smoothly without manual intervention. I think this setup suits someone who has at least basic prior experience with similar tools, but for absolute beginners expecting thorough onboarding this might not be ideal. It got the job done to an extent but wasn't as comprehensive as I had hoped for.