3 out of 53 of 5Verified customerSupport and communication
good for basic help but not for complex problems
So initially when I faced issues with the dialer setup during onboarding, I reached out to support. They were responsive on the phone but the solutions provided were quite generic. They walked me through basic troubleshooting which helped resolve some minor problems. However, for more complicated glitches with the database syncing, the support just referred me back to documentation. If you’re just starting out and need basic assistance, this might suit you. But if you expect detailed problem-solving for complex issues, it could get frustrating. Updates sometimes caused confusion too, so communication could use improvement. Overall, it’s fairly decent for most common queries but not much beyond that.