Good flow overall, but some steps felt reversed
The pre-purchase process had its positives and negatives. It mostly felt like the steps were arranged logically, making it simple to understand what was expected next. The sign-up and invoicing pieces were especially clear, and I appreciated having upfront details on payments before finalizing. However, a few parts felt like they could be better ordered. For instance, receiving some software access details before completing the payment seemed confusing initially, and it made me wonder if I was meant to do something else first. The training information was presented at different points which sometimes interrupted the flow. Support was helpful when I reached out to clarify these things. Overall, the journey was positive yet a bit uneven in its order, but I can see how it would work well once familiar with it.