Good fit for my work hours, but support could start earlier
I’ve been using WFHI’s support during my usual work hours and overall, it suits me quite well. The telephonic support team is available and helpful during my daytime hours, which matches when I most need assistance with the dialer and database features. They usually guide me step-by-step and ensure that my queries about the software and training are addressed thoroughly. My only small reservation is that sometimes, in the early mornings or late evenings when I try to get a quick clarification, the support isn’t reachable or is slow to respond. It would be great to have a bit more extended availability or priority assistance during these times because my workday sometimes starts early or stretches late. Aside from that, the sign-up and payment process went smoothly without confusion. I feel comfortable continuing with this setup since the overall alignment with my working schedule is good, barring that slight gap in out-of-hours support.