Good fit for my hours but lacked flexibility
I liked how the WFHI software matched most of the hours I work remotely; it tracked and adjusted pretty well during onboarding. The sign-up process was straightforward, and I appreciated the clear invoicing system. However, I found it challenging when my actual work hours differed slightly day to day. The system didn’t offer enough flexibility to adjust those variations, which affected how accurate my workflow tracking felt. Also, while the database feature was helpful for managing contact details, I wished it integrated more smoothly with the calling tools for better day-to-day use. Overall, the automatic updates kept the software fresh without much disruption, but I felt the dialer could be more intuitive when handling non-standard schedules. Telephonic support was prompt and professional when I needed help setting things up. This balance of positives and areas needing improvement makes me rate it three stars for how it matched my work hours realistically but missed some key customization.