Good fit for hours but many gaps elsewhere
I can say the software matched my actual working hours pretty well, which is a relief because that part mattered to me. However, a lot of other things were just frustrating or poorly thought through. The onboarding process was clunky and slow, and the dialer kept dropping calls or forcing me to restart it mid-day. There were some updates promised, yet they didn’t make much difference in quality or usability. Also, the invoicing system felt unnecessarily complicated, which slowed me down before I could even get going. I expected a smoother flow based on initial info but it was more stressful than useful overall. At least the sign-up was straightforward and telephonic support was polite, even if not very helpful or quick. So yeah, working hours fit as expected but the overall experience was disappointing in delivery, tools, and assistance. The positives don't outweigh how troublesome it felt to try and use it day to day.