Good fit compared to earlier tools, but lacked personal touch
Compared to other software I’ve used before, this one integrates the calling tools and database features quite well into a single platform. The onboarding flow was smoother than I expected, making it easier to get started without too many technical issues. Automatic updates ensured the software stayed current without me needing to intervene constantly, which was definitely a relief. However, something that felt missing was a more personalized support approach. While the telephonic support was generally responsive, it lacked that tailored guidance I’ve sometimes needed in the past. Also, the invoicing and payment process was clear and straightforward, which I appreciated for staying organized. Overall, it served its purpose well but could improve with a bit more customized assistance, especially during onboarding.