Good features but too much wait
The software itself looks promising and the training was structured well enough to get me started. However, I found the process quite repetitive and there was too much waiting involved. For example, every time I tried to access certain database features, it took several seconds to load or even timed out once. The dialer setup also required me to input the same information more than once for no apparent reason, which felt redundant. On the positive side, the automatic updates worked without any glitches and kept the software current. Still, the delays and repeated data entry significantly slowed my workflow down, and this was quite frustrating. The telephonic support was willing to help but could not speed up the process entirely. In summary, the great aspects like stable updates are overshadowed by the cumbersome access issues and repetition that made using the software less efficient than I expected.