Good features but timing doesn’t perfectly match my work hours
I found that the WFHI software offers a range of useful features, especially for managing remote workflows. The sign-up and onboarding were fairly smooth, and training sessions covered most of what I needed. Telephonic support was available and helpful enough when I had questions, which is a definite plus. However, what doesn’t fit as well for me is how the system’s suggested working hours align with the times I actually operate. The software and calling tools seemed designed more with typical business hours in mind, which was less convenient for my schedule. This caused some awkwardness in syncing tasks and using the dialer when I was active. While the quality and clarity of communication were solid during pre-purchase and invoicing, I do think the product could accommodate diverse work patterns better. So, my verdict is that the software works, but I need to adjust my own timetable to make the most of it, which adds a bit of friction.