Good features but some trial and error needed
Using the WFHI software, I noticed a real mix of straightforward and challenging aspects in getting started. On the plus side, the calling tools and database integration worked well once I navigated the basics, providing solid functionality for managing remote workflows. The onboarding flow introduced me to essential elements, but I found that I had to experiment a lot before fully grasping their use, as the training felt a bit light on certain advanced functions. For example, automatic updates sometimes changed interface details unexpectedly, which required me to figure out the impacts myself rather than getting proactive explanations. On the other hand, the sign-up and invoicing processes were clearly laid out and simple to complete without confusion. I appreciated having telephonic support to reach out to, but I also felt it would have been better if the training or documentation anticipated some of these tricky spots more thoroughly. Overall, the package does what it promises but expects a bit of self-driven learning to take full advantage of it.