Good Features but Setup Order Felt All Over the Place
I was really looking forward to using WFHI's software, but honestly, the onboarding process felt kind of scattered. The steps for setting up the database and connecting the dialer didn't make much sense in the order they were given. It felt like I needed to jump back and forth between screens, which got confusing fast. The software itself had some good features — when the calling tools worked without a hitch, they helped streamline my tasks. Automatic updates were nice because I didn’t have to manually install anything, which saved some hassle. Telephonic support was okay, but even that took a while to get through sometimes. The sign-up and payment part went smoothly, which was a relief amidst the chaos. Overall, I'd say the software has potential, but the confusing order of setup steps made my experience frustrating and slowed down getting started.