Good features but onboarding was confusing
Overall, the WFHI software shows some good features, especially with the dialer and database capabilities which seem to work as expected. I was excited about the training sessions and felt ready to start using everything after signing up. But honestly, the onboarding flow itself was more confusing than I thought it would be, which made me hesitate a bit about fully committing to it. The payment and invoicing were handled fairly well, nothing complicated there. Support was okay too, they answered my questions but sometimes I wished for quicker responses. I've seen better explanations with other tools I have used, so this was a bit of a mixed bag. There is definitely potential here, and the automatic updates keep the software fresh, but the overall experience didn’t completely meet my expectations from the initial overview. I think with some improvements to how the setup and communication are handled, it could be a much better fit for me.