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WFHI review

Good features but onboarding order thoda confusing thi

1 out of 51 of 5Verified customerTraining and onboarding

Good features but onboarding order thoda confusing thi

Main software ke training steps ko samajhne ki koshish kar rahi thi, but honestly steps ka order thoda garbar tha. Pehle training materials mile, phir thoda dialer ka process samajhaya gaya, aur phir database setup par wapas aana pada. Mujhe lagta tha steps ek logical flow me honge, par woh mix and match laga jise samajhna awkward tha mere liye. Support ne toh help karne ki koshish ki, par jab tak main proper sequence mein nahi pahuncht, tab tak mujhe feeling thi ki main fir bhi confuse hoon. Onboarding ke bawajood, calling tools aur automatic updates ko samajhna mera goal tha, but sab ek jeha nahi tha. Payment aur invoice ke process ne thodi clarity di, par training waale session thoda better organize ho sakte the. Overall achha bhi tha, lekin jab tak order clear nahi hota, tab tak problematic lagta hai. Aakhir mein phir se sochti hoon ki agar sequence hi sahi hota toh sab smooth hota. Ye baat mujhe adha dera hai. Lekin software main potential dekh rahi thi tab bhi.

Maya SridharanTelangana, IndiaExperience: Published:
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