Good features, but it missed some basics I expected
So, I was really hoping this software would be more streamlined when I signed up. The database and dialer features were fine and did work well enough; these matched what I'd heard about before buying. Onboarding was okay, and the training provided some useful tips, but honestly, the automatic updates sometimes messed things up rather than improving them. Also, the invoicing process was smoother than I thought, which was a nice surprise. What I wasn't expecting was a bit of lag and slow response from the support team, which made me hesitant at times. Overall, it wasn't bad, but it didn’t quite meet all my expectations, especially because some parts felt a bit clunky and inconsistent. I'd say it's decent, but if the UI and support were better, it could definitely be top-notch for remote workflows.