The software does include the essentials like the dialer and database, which are useful enough. But

The software does include the essentials like the dialer and database, which are useful enough. But

The software does include the essentials like the dialer and database, which are useful enough. But honestly, I had to figure out a lot by myself, especially during the initial setup and training. The onboarding walkthrough was helpful, but limited in scope, leaving several gaps I needed to fill through trial and error. Also, the automatic updates sometimes changed things unexpectedly without clear notification, which slowed me down. On the plus side, the telephonic support is available and was responsive whenever I finally reached out. Payment steps ran smoothly after sign-up, though the invoicing seemed a bit overly complicated. So, overall, the platform itself is sound and offers good tools, but the user experience could be better with clearer directions and less guesswork. I’m content with the core functions but think new users might want more guided help upfront to avoid feeling overwhelmed.