Good experience overall; Would do it again despite some self-learning curve
I started the training and onboarding with decent expectations, and overall it was well organized but I did find that some parts I had to figure out on my own. The training materials covered basics clearly, and the walk-throughs on using the calling tools and database were helpful. However, when it came to integrating the workflows into my actual day-to-day usage, I realized a few steps weren’t fully explained, so I spent time experimenting with the software dialer and automatic updates features. The support was accessible but I didn’t always reach out immediately, trying to resolve issues independently. I appreciated the invoicing and payment system being smooth and clear, which made the overall onboarding less stressful. I think if the training had included more practical scenarios or user examples, it would have been easier. Even with these points, the core training did lay a strong foundation, and yes—I would definitely go through this process again for the value it provides.