The training and onboarding process with WFHI was generally smooth, especially once I got past the i

The training and onboarding process with WFHI was generally smooth, especially once I got past the i

The training and onboarding process with WFHI was generally smooth, especially once I got past the initial module. There was a specific point when setting up the calling tools where I got a bit stuck because the interface wasn’t super intuitive for first-time use. I reached out to support and they helped clear it, which was great. However, beyond that moment, most of the onboarding felt like a mix of trial and error plus self-learning. I’m not sure if I’d be able to do the entire setup on my own if I needed to start again from scratch. Automatic updates were mostly seamless but sometimes caused brief system restarts that interrupted workflow. Overall, I would rate the experience as positive but I expect I might need to ask for assistance again when redoing onboarding or training next time around.