4 out of 54 of 5Verified purchaseTraining and onboarding
Good everyday usability after a familiarisation phase
After going through the training and onboarding phase with WFHI, I found the system quickly started to feel natural to use day to day. The initial tutorials gave me a good overview but it was really after a week of using the calling tools and database that I felt confident navigating everything without pauses. Issues that popped up were usually handled well by the telephonic support team. The automatic updates did not disrupt my ongoing work, which was reassuring. In sum, the platform delivered what it promised, although mastering some aspects took a little practice. I’d tell friends that while it’s not completely hands-off at first, continuing with the training modules and regular use makes it much easier and efficient.