Good enough with some hiccups, would tell a friend it’s decent
I quite liked how the sales and pre-purchase experience was handled by WFHI, though it wasn’t without bumps. When some information went wrong initially, the team was quick to respond and clarifications were provided fairly smoothly. However, there were moments where communication lagged, and I had to follow up more than once which felt a bit tedious. Still, payment and invoice processing was straightforward, and the sign-up flow was user-friendly enough for me to get going without frustration. I would tell a friend it’s a decent service for what it offers, though a bit more proactiveness on handling issues could help. The training preview was promising, but I felt some parts could be streamlined to save time. Overall, it’s a 3-star experience because while they try hard and fix errors, the occasional delays give it a mixed impression.