Good enough but had to sort out one glitch
During the training, I had a moment where the system just wouldn’t sync my calling logs properly, which was frustrating given I was trying to practice on the dialer that day. I reported the issue using their support line, and while it took a bit to reach someone, the team was helpful and guided me through a fix that I hadn’t known about. Other than that specific instance, the onboarding materials and the flow generally made sense, and I was able to navigate through each step without much trouble. The training videos covered a lot, though sometimes I felt the guidance could have been more interactive, especially when things didn’t go as expected. Still, they had enough resources available to troubleshoot most problems fairly quickly, so I wouldn't say the issue ruined my experience. I’d tell a friend the training works well overall but be ready to ask for help if any hiccups pop up.