Good effort required but worthwhile overall
When I first signed up with WFHI, I knew some effort would be needed to understand their system, and that was certainly true. The onboarding and initial training required me to actively work through several modules to get comfortable, which was more than I expected but largely helpful in the long run. While most features like the dialer and database are well integrated, I still had to spend some time figuring out how to best fit them into my own workflow. The support team was responsive and helpful, though I sometimes needed to ask clarifying questions more than once. Though the invoice and payment process was generally smooth, understanding exactly how everything fit together with updates took patience on my part. Overall, it did demand a fair bit of personal effort, but once I settled in, the software’s reliability and features made it worthwhile to use consistently.