good effort, but support could be better
So I was checking out their sales and stuff, and honestly the team was kinda hit or miss. Sometimes they'd get back quickly with the info I needed, which was great, but other times it felt like waiting forever. The responses were polite but not very detailed, which left me a bit confused now and then. The sign-up process was okay though, not too complicated. I appreciate that they didn't pressure me to buy right away, which was refreshing. However, getting a straight answer about features took more emails than I expected, and that made me reconsider. The invoicing part seemed fine once I got the details, but initial contact felt less proactive than I'd hoped. Overall, I can say the sales team is friendly but definitely could improve on responsiveness and clarity to make the whole experience smoother and less frustrating for new users.