Good content but finding it was a task
Looking back now, I realise the training offered had some useful content but finding exactly what I needed was rather difficult. The platform’s layout for training resources wasn’t very intuitive, so I often spent more time searching through multiple sections than actually learning. This made it harder to retain the information without consistent guidance. On the plus side, the explanations once I found them were more or less helpful, especially regarding the database features which integrated well with my daily workflow. However, the calling tools required repeated trial and error because the documentation did not clearly illustrate all the controls. Automatic updates occasionally shifted features around, adding to the difficulty when I tried to follow earlier instructions. The signing-up and payment processes went smoothly, which was one less headache. Reflecting on how the onboarding sped up after some support calls, I’m grateful for those brief clarifications. Still, the overall experience felt fragmented and could have been easier if training materials were both easier to locate and kept consistently up to date. I think users might find themselves lost without some persistence and patience.