Good concept but didn’t work well compared to previous tools
I had tried a similar remote workflow software before WFHI, and while I found some good things here, there were notable gaps. The sign-up and invoicing processes were clear enough, and I appreciated the dialer and calling features when they worked. However, the software felt less reliable in daily use compared to what I used earlier. Automatic updates sometimes disrupted my database settings, causing delays. Telephonic support was available but often slow to resolve key problems that directly affected my work rhythm. I expected smoother operation, especially since I had worked with other platforms where access and integration were more seamless and settled. Training was decent but didn't bridge the gap with the software’s performance in practice. Overall, while some parts were good, the software didn’t fully meet my expectations from prior experience, and I found myself frustrated at times dealing with routine glitches and wait times.