Good Communication But Thodi Self-Help Waali Zarurat Thi
Maine WFHI ke support se generally achha experience liya hai, par poora kaam khud seekh ke karna pada. Sign-up process thoda straightforward tha, lekin jab main dialer aur calling tools use kar rahi thi, toh kuch features samajhne ke liye mujhe documentation padhna pada aur thoda trial-error bhi karni padi. Telephonic support achha tha, quick responses milte they, par repeat questions se bachne ke liye mujhe pehle software ki complexities samajhni thi. Training sessions mujhe kaafi help ki, especially jab database feature use karna shuru kiya toh sab kuch thoda organize feel hua. Payment aur invoicing clear thi, which was appreciated. Lekin overall mujhe laga zyada self-learning required thi to get fully comfortable, jo thoda challenging tha initially. Agar thoda aur guided hand-holding hota during onboarding toh shayad better hota. Despite that, main system ko continue karne wali hoon.