5 out of 55 of 5Unverified experienceSales and pre-purchase
Good clarity on setup but some info felt missing
I found the sales and pre-purchase process generally smooth, which was reassuring. However, I had to figure out quite a bit on my own regarding the dialer and database integration steps. Details about automatic updates and telephonic support weren't clearly outlined upfront, which meant a bit of guesswork initially. Despite that, the onboarding training filled in some crucial gaps and helped me get started. I appreciate how the sign-up and invoicing process was streamlined through the app, reducing hassle. It would have been better if more preparation material was provided beforehand to reduce the trial and error phase I experienced.