Good clarity but some info was missing pre-purchase
From the initial demos and interactions before purchasing the software and training, I felt quite confident about the investment. The presentations covered most of what I was looking for regarding the features like the dialer and database functionality, and the onboarding steps were outlined clearly enough to understand the commitments required. However, there were a few minor points that could have been reinforced, such as more detail on the frequency and nature of updates or the specifics about invoicing and payment processes. Despite these small gaps, by the time I signed up I had a solid idea of how everything would work and what support would be available to me. That transparency helped me feel assured even though not every detail was spelled out upfront. Overall, a very positive confidence-building experience with just a bit of room for improvement in the pre-purchase briefing.