Good choice if you know what you want, not for everyone
I felt mostly confident with the software after going through the sales and pre-purchase stages. The presentation was clear and gave me enough detail to decide it matched my needs. The sign-up and invoicing processes were efficient, which was a good start. The training explained the calling tools and the dialer well, though it’s not the kind of platform I’d recommend to someone who isn’t comfortable with a bit of tech setup. The database feature is solid but might prove overwhelming for casual users. Automatic updates were mostly seamless, but I noticed a few glitches on one update that required contacting telephonic support. Speaking of that, their priority assistance was responsive enough but not perfect. Overall, it’s a good fit if you’re tech-savvy and want to manage remote workflows effectively. If you’re looking for something more hands-off or beginner-friendly, this might not be the best option. So yes, it’s worth considering, but read the details carefully and be prepared to get stuck in with the features.