Good call features but database needs work
Compared to other remote workflow tools I've used, this software’s calling features stood out more positively. The dialer was smoother and the calling tools integrated well with the database, which was a nice touch. However, the database setup itself felt somewhat clunky—it didn't quite match the flexibility of what I'd experienced in other platforms. I noticed that while automatic updates helped keep the software current, some of the interface changes required a bit of relearning. The onboarding was a mixed bag; the steps were logical but felt slower than what I was used to, and I had to spend additional time getting acquainted with the dashboard. Invoicing and payment processes were straightforward but lacked some automation I previously relied on. Overall, while I appreciated the improved calling capabilities, I feel there's room for refining the database feature and the onboarding flow to match or exceed competitors. This software suits someone who needs strong call functions but can tolerate a less sleek database experience.