Good but not perfect, here’s what I found
I previously used a few other remote workflow tools, and honestly WFHI's software feels more modern and much smoother to navigate. The onboard training was straightforward, which is a big plus compared to what I endured before. However, the dialer tool, while effective, sometimes lagged a bit during longer calling sessions which was frustrating. The database feature was a helpful addition to organize contacts better, though not all the labels felt intuitive at first—it took some trial and error to get comfortable. On the other hand, automatic updates really minimize downtime and surprises, which I appreciate. Signing up and handling invoices was mostly seamless, but I did wish the payment options were a bit more flexible. Also, the telephonic support staff were mostly courteous and prompt, but on a couple of occasions, I felt explanations were a bit generic when I needed more technical detail. Still, overall the process from signing up to being fully operational was much faster than other platforms I tried before. If you're okay with a tiny learning curve and occasional lag, this could be a solid choice.