Good, but missing fit for my actual working hours
I've been using the WFHI software and support system for a couple of weeks now, and generally the telephonic support has been helpful when I reached out during their available hours. However, my main concern is that the support hours don't fully align with my own working schedule, which tends to be irregular and often outside typical office hours. I appreciate that the onboarding flow and training were clear and fairly straightforward to follow, which helped me get started quickly even without immediate support. That said, there were moments when I needed assistance but found the live support unavailable due to their timing constraints. The dialer and calling tools operate smoothly, and I found the database feature integrated well into my remote workflow, letting me organize contact information efficiently. Lastly, the sign-up and invoicing process were seamless enough, with automatic updates keeping the software current without problems. Overall, I am satisfied with the tools and training but wish there was extended support availability to better match the hours when I actually work, making the whole experience more convenient.