Good basics explained but little more clarity needed on sales process
Before I started, I expected the sales and sign-up part to be fully guided with someone explaining every step and all available plans in detail. But what I got was more of a self-serve process where I had to figure out some pricing and packages on my own. The invoicing and payment steps were quite straightforward though, which was better than I imagined. Compared to other software platforms I have seen, the initial sales support felt a bit lighter on details, which made me pause for a bit. On the positive side, the software and training itself are well-organized and clear once you get past that early stage. I was a little unsure about payment options until I received an invoice. So overall, good balance of support and independence, but I wish there was a bit more hands-on help during the sign-up phase.