Good basics covered but might need more help later
The training and onboarding provided a good foundation overall, but I’m a bit unsure how well it will stick in the long term. On one hand, the initial sessions did cover the software and workflow nicely, especially the key features like the dialer and the database. It helped me get started without too many issues, which was reassuring. On the other hand, there were moments when I wasn’t entirely clear on some parts, and the automatic updates occasionally changed things which threw me off. The support was helpful when I did reach out, but I’m wondering if I'll end up needing more assistance the next time I have to do similar tasks. It feels like while the basics are sound, there’s a risk I might struggle on my own later without extra help. The payment and invoicing felt straightforward enough, though, so at least that’s one less thing to worry about down the line. I’m still processing whether the training fully prepared me or if it only scratched the surface. So for now, I’m cautiously optimistic but also realistic that I might call for more support again. It’s kind of a balance between knowing enough to get started but not quite mastering it just yet, which is why I can’t say it was entirely successful nor entirely lacking.