3 out of 53 of 5Verified customerSoftware and access
Good auto updates but trouble loading calls
My experience with the software was a mixed bag starting from when I tried to load calls via the dialer. At first, the dialer repeatedly failed to connect on certain days, which disrupted my workflow. However, the automatic updates pushed through smoothly and improved the database access without any need for manual intervention. During these problems, I reached out to support over the phone and found the assistance helpful, though sometimes a bit slow. It was nice to see the software react well to updates, but the initial calling tool glitches were frustrating. Navigating between these ups and downs took effort and patience on my part to continue using the platform effectively.