Good attempt but missed some key time details
I was looking into the WFHI offerings hoping they would suit my actual working hours, which are a bit irregular compared to a typical nine-to-five schedule. Initially, the sign-up and sales team provided useful info about the software features and training options. I managed to inquire about flexibility and was told it was adaptable. However, when I tried to integrate the dialer and database usage into my routine, I noticed some mismatches in available support hours and automatic updates timing, which caused slight overlaps with my active work periods. This wasn’t a huge problem, but it did make things inconvenient occasionally. Also, while invoicing was clear and straightforward, I think more transparency about offline hours and possible downtimes would have helped me plan better. The whole process had positives, especially with the onboarding flow and usage training, but the lack of detail on actual operational timing was a notable missing piece for me.