Good and not-so-good about the software access
I've been using the software for a couple of weeks now, and honestly, it's been a mix of smooth and some rough patches. The access setup was pretty straightforward once I got the hang of it, but I did find myself fumbling around the database feature more than I expected initially. It wasn't exactly intuitive, so I ended up learning some parts through trial and error rather than clear instructions. The onboarding flow was helpful to an extent, but I felt it glossed over some details that could have saved me time. I liked that the dialer integrated well, though it sometimes lagged with a busy network, which was a bit frustrating. On the bright side, the automatic updates seem to keep the platform fresh without needing my intervention, so that's a plus. Support was reachable when I needed it, but the wait time sometimes felt longer than I preferred. Overall, I like the software, and with a bit more guidance up front, I think it could be even better for someone who isn't as tech-savvy. I guess my biggest takeaway is that while the tools are powerful, some patience is required to fully unlock their potential.