5 out of 55 of 5Verified purchaseSupport and communication
good and bad with support: figured most myself
I wasnt expecting too much hand holding from the support team so honestly, I was cool with figuring out most stuff solo. The software and training is kinda self-explanatory and the onboarding flow was clear enough that I could handle it without too much waiting on replies. Sometimes, when I did call support, the wait was a little longer than ideal, so that’s a bummer. Still, they were patient and helpful once I got through. It’s just that if youre not super tech savvy, the onus is on you to explore and connect the dots for yourself. I appreciated that because it was pretty empowering, but I get why some might want more back-and-forth direct help.