good and bad both showed up in my first use
I started with the software hoping it would help me streamline my sales follow-ups. The setup was fairly smooth, the database feature was easy enough to understand and gave me a way to keep my contacts organized. On the other hand, the dialer didn't integrate as well with my existing tools as I expected, causing some calls to drop or fail to log properly. Training material was decent but there were moments where I was unsure if I missed some instructions or if it just wasn’t clear enough. When I reached out for support, they were patient but sometimes slow to respond during busy hours, which left me waiting at crucial moments. Signing up and payment went fine with receipts sent to me promptly, which was convenient. Overall, the automatic updates seemed helpful as new features appeared but also introduced small bugs that interrupted my workflow until fixes came through. While the system has potential, I think it needs a bit more polish for consistent reliability. I would use this again with the hope these kinks get ironed out, but for now, it’s a mix of useful aspects and frustrating glitches.