Good access to info but some gaps remain
I found it quite straightforward to locate the information I needed through WFHI's resources. The dashboard was organized in a way that made navigation simple, and I could quickly find the calling dialer tool and database features without hassle. The training modules were clearly structured and accessible. However, sometimes the details explained about the automatic updates felt a little thin—I'd like more thorough release notes or explanations on what exactly had changed before the update. The invoicing and payment history was easy enough to check, but getting detailed billing breakdowns wasn't always clear. Telephonic support was available, but I needed to spend a bit of time detailing my issues before getting useful answers. So, while overall access to resources was good, there definitely was some inconsistency in how fully information was presented across different parts of the software and onboarding process, making it a partially mixed experience.