Good access but way too much self-teaching needed
The software itself is quite capable and I liked some of the interface elements, especially the dialer tool which seemed to be responsive. However, almost everything else felt like I had to figure out on my own. There wasn’t enough guidance or user-friendly onboarding to make getting started straightforward. I spent too much time just trying to understand the database and how the automatic updates worked without clear help documentation. While once I got used to it, it did the job adequately, the initial learning curve was steep and frustrating. The signing up process was fine but didn’t help me much with understanding the software features. Overall, I appreciate the design efforts but the lack of clear step-by-step tutorials or real-time support made the overall experience feel half-baked. I wish there had been more structured training included in the package because I certainly had to rely heavily on trial and error. Only the calling tools worked smoothly from the start, which was a relief. Still, the effort required to get basic operations running was more than I expected and impacted how much I could use it effectively early on.