Getting through onboarding took about a week, mostly on my own
I spent about a week figuring out most of the WFHI software features and onboarding details with minimal outside help. The sign-up and payment process was very straightforward and required no assistance. However, much of the dialer setup and usage of the calling tools was something I had to work out myself through trial and error. While telephonic support was available, I found myself relying mainly on the user dashboard and online guides. The database feature also took some experimentation before I could integrate it properly into my workflow. Automatic updates arrived regularly and didn't cause noticeable interruptions, although I wouldn’t say support walked me through those changes. I appreciate the generally clear structure of the software and its parts, even if a bit more direct guidance might have sped up my initial setup. Overall, while I was mostly self-sufficient and the process didn’t take longer than expected, it was really on me to solve most questions. This was fine, though it does suggest beginner users might require additional patience or outside help during onboarding.