getting the hang of labels required some effort

getting the hang of labels required some effort

I found the support very willing to help, which was encouraging. However, the wording on the buttons and labels in the training and software itself was not always intuitive. I had to spend extra time figuring out what certain terms referred to and sometimes the instructions were unclear due to technical wording. Despite that, the guide materials were presented well and the telephonic support team did a good job clarifying my doubts. I feel like a bit more effort went into understanding the communication side than I expected, but in the end it got manageable enough to use the calling and database features properly.