getting support took some work but it was worth it
I have to say getting things started with the support took a fair bit of effort. I was expecting more of a quick help when I first reached out but it took a couple of calls to really get the answers I needed. The support was friendly though and they did eventually get me up to speed with the software and the calling system. Thankfully the invoices and payments were easier to handle than the support setup itself which was a relief. The whole process felt like it needed a little patience from my side so if you’re someone who wants everything instant, it could be tricky. But once settled I was able to work through the training and use the dialer with fewer issues. Still, I found the waiting and making time for calls a bit of a hassle especially alongside working on the database features which also require attention. Overall, not bad but definitely some effort required to get in the groove to using everything properly.