Getting support required effort but was worth it
My experience with WFHI’s support and communication was a mix of ups and downs. On one hand, the telephonic support team was generally polite and knowledgeable; they helped clarify how to use the dialer and database during remote workflows. The automatic updates and sign-up process also ran smoothly, which was a relief. However, getting through to the support team sometimes required multiple calls, which could be frustrating during busy workdays. The priority assistance helped when I managed to connect, but it wasn’t always immediately available. Invoicing was clear, and payment procedures were straightforward, adding ease to the overall experience. Even though it took some effort to resolve my queries, the quality of help received made it worthwhile. In conclusion, while the support system is not flawless, the good aspects balance out the effort needed to get assistance, so I remain reasonably satisfied with WFHI’s communication services.