Getting support felt like a struggle
Looking back on my experience with support and communication, I realize it took a disproportionate amount of effort to get even basic help. Contacts I tried to reach weren’t very responsive, often leaving me waiting for callbacks that didn’t come. The lack of timely answers to my telephonic queries was frustrating and added to my difficulty understanding the software features. This experience left a lasting impression of wasted time and avoidable stress. Even after multiple attempts to clarify my questions, support was often inaccessible or slow, which hindered continuous use of the software. I eventually stopped pursuing help because the returns didn’t match the effort required. Reflecting now, I think the process demanded far more patience than reasonable and painted support as a largely ineffective resource for me during my use.