Getting started with your training needed me to stick with it
When I first signed up with you, I was eager to begin but realized I had to invest some real focus to get through your training and onboarding. It took me several days to really feel comfortable navigating the software and its features, especially because of the details around the calling tools and the dialer functions. The training material itself is quite comprehensive, which is great, but it meant that speeding through it to get to actual use wasn’t an option. You do guide well on how to start with the database and manage automatic updates, but it still felt like something I had to pace myself with to absorb properly. The invoicing and payment setup was simpler. You kept your telephonic support accessible during onboarding, which helped clear doubts, although I had a few wait times. At the end, I felt that all the effort I put in was necessary to fully use your software, and I'd recommend users dedicate time upfront rather than expect instant readiness.